Privacy Policy

HMS Industrial Network SA respects user privacy and pays a lot of attention to security when developing its products and services. Following are the privacy policies for Talk2M Free, Talk2M Go and Talk2M Pro services and any personal data collected by HMS Industrial Network SA.

Your privacy is important to HMS Industrial Network SA. Therefore, HMS Industrial Network SA is committed to respecting your privacy and the confidentiality of your personal data, traffic data and communications content. HMS Industrial Network SA, incorporated under the laws of Belgium, located 22, avenue Robert Schuman, 1400 Nivelles are collecting and processing your personal information under this Privacy and Confidentiality Statement:

HMS Industrial Network SA may gather and process information about you, including (but not limited to) information in the following categories:  

  • (a) identification data (name, address, telephone, email address, etc.);
  • (b) Profile information (e.g. age, sex, country of residence, etc.)
  • (c) Electronic identification data (addresses IP, cookies, etc.);
  • (d) Survey result and usage information;
  • (e) Products or services ordered and delivered;
  • (f) List of your eWON;
  • (g) Traffic metadata (including, but not limited to, the duration of the connection, the number connection and the eWON called, etc.).

 Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and customized experience. HMS Industrial Network SA collects and processes personal data relating to you, as permitted or necessary to: 

  • provide other services for you;
  • register products that you have purchased with the manufacturer or service provider for warranty or technical support;
  • provide you with customer support and troubleshoot problems;
  • compare information for accuracy;
  • inform you about service updates and faults;
  • request feedback or participation in on-line surveys;
  • resolve disputes;
  • verify your identity;
  • customize, measure, and improve Talk2M Free software, our products and websites content and layout;
  • organise and carry out eWON sa marketing or promotional operations/offers, contests and similar events.

Except as provided below, HMS Industrial Network SA shall not sell, rent, trade or otherwise transfer any personal and/or traffic data or communications content to any third party without your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities.

HMS Industrial Network SA may share some of your information with HMS Industrial Network SA distributor to organise marketing or promotional operations, contests, games and similar events; and fight against fraud.

Please be informed that, notwithstanding the abovementioned, in the event of a designated authority lawfully requesting HMS Industrial Network SA or HMS Industrial Network SA’s local distributor to retain and provide personal data, communications content and/or traffic data, eWON sa and/or its local distributor will provide all reasonable assistance and information to fulfil this request.

Your information may be stored and processed in any country in which HMS Industrial Network SA maintain facilities, including outside of the EU. In this regard, or for purposes of sharing or disclosing data in accordance with the previous article, HMS Industrial Network SA reserves the right to transfer information outside of your country. By using providing your data you consent to any such transfer of information outside of your country. As HMS Industrial Network SA continues to develop its business, HMS Industrial Network SA might sell or buy subsidiaries or business units. In such transactions as well as in the event HMS Industrial Network SA or substantially all of its assets are acquired by a third party, personal information will generally be one of the transferred business assets. We reserve the right to include your personal information, collected as an asset, in any such transfer to a third party.


Cookies are pieces of information that HMS Industrial Network SA’s software may store on your computer’s hard drive in order to help web applications to recognize you or your or preferences. HMS Industrial Network SA’s cookies may contain identifying information. Cookies enable us to gain information about the use of its websites. This information may be analyzed by third parties on our behalf.

The Help option on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please bear in mind that some personalized services may not be available if you choose to disable cookies.  

For Talk2M Free only: The adverts appearing on our websites are delivered to you by our web advertising partners. Please be aware that these third parties may use cookies to obtain information about your visits to this site, such as number of times you have viewed an advert (but not your name, address, or other personal information), This information is used to serve adverts to you.

Personnal information protection

HMS Industrial Network SA entities shall take appropriate organizational and technical measures to protect the personal data and traffic data provided to it/them or collected by it/them, and shall not retain it any longer than permitted in order to perform its services or as required under relevant legislation. Your personal and traffic data can only be accessed by authorized employees of HMS Industrial Network SA that need to have access to this data in order to be able to fulfil their given duties. 

HMS Industrial Network SA shall ensure due care, and so take appropriate technical measures to protect the integrity & confidentiality of the communications content and data stored on its systems, with due observance of the applicable obligations and exceptions under the relevant legislation.

HMS Industrial Network SA reserves the right to modify the provisions of this Privacy Agreement if deemed necessary. We will inform you of these changes by publishing the revised Privacy Agreement at The revised Privacy Agreement shall become effective within thirty (30) days of such publishing, unless you expressly accept the revised statement earlier by clicking on the accept button. You agree that the express acceptance by you, or your continued use of HMS Industrial Network SA ‘s products after the notice period of thirty (30) days, shall constitute your acceptance of the Privacy Agreement.

You have the right to access and, where relevant, to rectify your personal data, provided that your identity can be verified.

If you would like to exercise your right to view, correct, complete or remove your personal data, please contact eWON sa. Within a reasonable period of time and upon verification of your identity and to the extent your request is legitimate, HMS Industrial Network SA will fulfil your request, provided HMS Industrial Network SA will not act contrary to applicable legislation by fulfilling your request.

You may also oppose to the processing by HMS Industrial Network SA of your personal data. However, in this case, HMS Industrial Network SA will not be in a position to provide the service.

HMS Industrial Network SA will retain your information for as long as is necessary to: 

  • (1) fulfill any of the purposes described in this agreement or
  • (2) comply with applicable legislation, regulatory requests and relevant orders from competent courts.