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Talk2M Access Server unavailable

Start Date : Tuesday 22-August-2017 20:00 (GMT+2)
End Date: Tuesday 22-August-2017 23:00 (GMT+2)

Affected servers: All
Affected customers: All

Tuesday late evening, the Talk2M Access Server was unavailable for several hours. This had an impact on the connections:

  • Users couldn't reach their eWONs using eCatcher or M2Web
  • eWON devices couldn't communicate with Talk2M service

Around 23:00 (GMT+2), Talk2M service was fully recovered. Connections to eWON devices are considered as back to normal.