Knowledge bases eCatcher

  • KB-0044 eCatcher - Talk2M Troubleshooting

    The following document explains how to solve the Talk2M connection issue you may encounter when you are using the eCatcher software to connect to your Talk2M account

  • KB-0077 Checksum verification eCatcher-Pro setup

    In this KB, you will discover how to verify the setup of your eCatcher Pro with the checksum verification.

  • KB-0092 eCatcher Free without IE on Windows7

    In this KB, you will discover the special case where eCatcher runs with IE uninstalled.

  • KB-0093 eCatcher - Redirection TimeOut

    In this KB, you will discover how to solve the issue of the Talk2M redirection timeout.

  • KB-0094 eCatcher - Using Proxy without authentication

    In this KB, you will discover how to configure eCatcher if you are using a proxy without authentication.

  • KB-0095-0-EN : eCatcher sets Tap-Win32 IP via NETSH or DHCP command

    Discover how eCatcher sets the VPN IP address of the Tap-Win32 adapter. If you are having an issue when trying to connect to your eWON because of the VPN tunnel (NETSH or DHCP issue on the Tap-WIN32 adapter), this document will show how to fix them.

  • KB-0124 Copy eWON list from one PC running eCatcher to another

    In this KB, you will discover how to duplicate the list of all eWONs from a computer running eCatcher to another computer.

  • KB-0147 Manually do a Go Offline

    In this KB, you will discover how to disconnect manually your eWON from its modem connection.

  • KB-0169 Java version required by eCatcher

    In this KB, you will discover what is the java version required to be able to run eCatcher.

  • KB-0172 Manual installation of Tap adapter

    In this KB, you will discover how to install by yourself the TAP adapter needed for the VPN connection in eCatcher

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